FREQUENTLY ASKED QUESTIONS

HOW LONG DO SESSIONS LAST?

Each counselling session is 60 minutes.

In-person, online and telephone sessions are £60.

You will be provided with an electronic copy of the contract in advance of the first session, so there is no need to let paperwork take up your session time. The contract covers the terms of confidentiality of the sessions, cancellation policy, process for ending of sessions, and your rights around access to your data. We can discuss any questions you have around the contract before the first session. In the first session, we talk about what has been happening for you, what goals you have for your sessions, and what might be possible ways forward. The first session is all about doing the initial work of creating a therapeutic working relationship to ensure that you get the best results out of the sessions, by getting to know you as the unique person you are.

WHAT IF I AM NOT HAPPY?

If whatever reason you are unhappy, please let me know so this can be resolved for you. 

I follow the BACP professional conduct procedure which aims to resolve any issues you have in a timely manner.
The procedure can be viewed at:
https://www.bacp.co.uk/about-us/protecting-the-public/professional-conduct/how-to-complain-about-a-bacp-member/