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Frequently asked questions
FAQs
A: Your satisfaction is very important to me. If you have any concerns, please talk to me directly so we can resolve them quickly. If we can't resolve the issue, you can file a formal complaint with BACP. They will review it confidentially and thoroughly. For more details, visit: [BACP Complaint Process](https://www.bacp.co.uk/about-us/protecting-the-public/professional-conduct/how-to-complain-about-a-bacp-member/).
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